Effective Date: January 1st, 2024
Privacy Policy
At Rogers Services, we respect your privacy and are committed to protecting the personal information you provide to us.
Information We Collect
We may collect personal information including, but not limited to:
Name
Phone number
Email address
Service address
Appointment and service request details
Communication preferences
How We Use Your Information
Customer information may be used to communicate regarding:
Appointments
Service requests
Estimates
Invoices
Maintenance reminders
Customer support
We may contact you by phone, email, or text message regarding these matters.
Text Messaging Consent
By providing your mobile phone number, you consent to receive text messages related to appointments, service requests, estimates, invoices, maintenance reminders, and customer support. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.
Customers may receive text messages related to:
- Appointment scheduling
- Appointment reminders
- Technician dispatch notifications
- Service updates
- Estimates
- Invoices
- Maintenance reminders
- Customer support
- Comfort Club membership communications
Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or trade your personal information to third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Rogers Services
Phone:+ 1 (369) 214-3806
Email:service@rogers.services
Website: rogers.services
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.